Captive model means that customer organization makes strategic decision to create its presence in the lower cost location and conduct work there as a part of its own operations. The activities are performed remotely, but they are not outsourced to the vendor. Thus the customer is able to retain full control and mitigate respective risks associated with intellectual property and other sensitive business information.

Captive Center - Your own Office at eLan

eLan provides the following value proposition during each phase of the process:

Build: Setup the facility and infrastructure, staff the development center, and establish knowledge transfer.

Operate: Manage the offshore organization: Program Management, Development, QA, maintenance, enhancements, and product support.

Transfer: Register a new offshore subsidiary for the customer, transfer assets, and handover operations.

The dedicated facility leverages eLan’s technical infrastructure, processes and execution capabilities. The dedicated facility is staffed either by existing resources or by client’s resources or by resources hired specifically for engagement or a mix of all. Captive Centre has a well-defined mechanism for the smooth transition of the facility i.e., its own captive center to the client.

Clients see the following benefits by working with this model:

• Faster Time to Market
• Lower Establishment Costs
• Risk Reduction
• Flexibility
• Process Expertise
• Option of owning the facility

BOT Process Flow

One of the most popular to have emerged so far, this model maximizes efficiency in resources and costs. Ideally, 20%–30% of work is done onsite and 70%–80% is sent offshore, depending upon the criticality of the project. Its benefits include near 24-hour work cycles; the ability to structure and assemble teams with diverse, multiple skill sets; lower-cost resources; and the ability to quickly scale (up or down) depending on the requirements. The Onsite-Offsite Model owes some of its success to the fact that it enables clients to directly interact with the service provider through the onsite team and simultaneously enjoy the benefits of off-shoring. The Onsite-Offsite Model also has its own set of challenges — project management and administration costs, optimization of cross-cultural communication, and the supervision of onsite teams.

Customers opting for this model realize the following benefits:-

• Long term software development outsourcing strategy, with quick start and future ramp ups.
• Leveraging project management, progress tracking and transparent process capabilities for a remotely managed software development facility that matches your quality and security standards.
• A dedicated development team trained on your line of business, systems and processes that is managed by eLan under its employment rules, thereby freeing your organization from permanent employee related commitments.

In this model eLan Emerging Technologies reserves resources, equipment and infrastructure, exclusively for the customer. While such a model is normally for a pre-determined minimal period of time, it allows the client to leverage the talent pool, the cost effectiveness of such an offering and superiority of our Project Management.

We jointly identify and define the team along with our customer and have full transparency, access and control on the team along with our customer whereby the dedicated team works as extension of the customers’ development team. We have successfully implemented this concept for more than 18+ software product companies across the globe thereby enabling them to obtain a sustainable advantage over their competition and providing them possibilities of supernormal savings in their development costs.

This model works best for

Software Product Development

Usually this model works best for software product companies for whom we setup end-to-end development and support facility working as extension of client’s team.

Existing overseas Software development houses

We setup extension of client teams in India for IT companies globally. In this model also we work with a dedicated team.

Dynamically Changing scope requirements

For clients who are in dynamic industries and scope of work keeps on changing even while we develop the application this model works best as we don’t go back and forth for every change request that gets specified.

We specialize in maximizing profits and reducing risk for our clients by setting up dedicated software development teams for companies globally who understand their business better. The value or the return that we bring for the investment done by you is based on our experience in deploying a process and resource bases who can comfortably work with your business policies.

STEP 1 : Analysis

In Analysis, we conduct a complete study of the existing processes involved in the work that you want to outsource to us. We conduct an analysis of your stated needs in order to enhance your business. In our years of experience, we have often noticed that customers tend to underestimate the nature and extent of work that can be outsourced.

STEP 2: Pilot Project

We conduct a small project to establish proof of concept even before you enter into a formal arrangement with us for multi level agreements. Our pilot project helps to define parameters of quality, productivity, turnaround time and cost efficiency.

STEP 3: Transition Plan

We have a defined process in place to ensure the flawless performance during the critical phase of migrating customer processes to offshore locations. The challenges at this step are different from the ones faced at the execution step. We carry out an analysis of your existing processes, organizational structure and work management process & also formulate an inclusive replication plan to ensure that there are minimal interruptions to your workflow. In this step we ensure seamless transition, by finalizing the project schedule, process maps, manpower requirements and training methodologies. We then finalize the Service Level Agreements (SLAs) and commit to mutually agreed-upon levels of quality, productivity, and schedules. Finally, customer visits are facilitated if required and the contract is finalized. 

STEP 4: Program Management & Process Improvement

At eLan, we carry out program management at two levels. At the execution level we supervise the program to ensure the smooth functioning of operations and that agreed upon parameters of quality, productivity, and turnaround time are consistently met. we optimize existing procedures to ensure that the processes are made more efficient. We carry out this task only after conducting a comprehensive study of your business and the outsourced program.

STEP 5: Customer Relationship Management

At eLan, we strive to create hassle-free outsourcing for our customers. We carry out Customer Relationship Management during the entire lifecycle of the project. Customer Relationship Management is as important to us as Program Management. With weekly telephone reviews, daily/weekly reports, a single point of contact and program management tool which allows tracking of a program on a daily basis.

Through our unique 5ive-step outsourcing process we build long-term partnerships with our customers, by creating value for your business, delivering year-on-year productivity benefits, maximizing customer profitability and increasing your business.

“Off-To-India” is a concept conceived by Offshore Product Development, a part of the Elan Technologies. In response to the customer needs and large demand for offshore resources, this “Off-To-India” initiative enables you to forget your offshore setup and development needs and keep focusing on the real business. The “Off-To-India” concept provides you with the tools to have a offshore team of Indian resources at affordable prices thereby giving you comfort, ease, tenacity and a quick turnaround.

Your trip to India is for a vacation now!

A team of offshore developers in India
Development cost reduced by over 40-50%
A model devoid of administrative headaches
Development center established in days
Transparency in handling developers
Freedom of operation
Accountability par excellence
Quick turnaround for ramp-up
Efficient project management

Return On Investment BY Indian Offshore Resourcing

Dedication towards your dedicated teams in India
Competence in competencies of your need
Prowess of managing power of technical capabilities
Quality in the form of QA/testing abilities
Credible process in place for credibility of code
Efficiency in delivering efficient results
Guarantee of a guaranteed ROI

Introduction of Elan Product Development:

EPD is a Business Unit of Elan Technologies which is an software development & outsourcing company specializing in the business of providing services to its clients across the globe.

Our expertise lies in reducing costs and improving productivity by bringing the strategic advantage of Software Outsourcing and Offshore Software Development to the doorstep of our customer in more ways than one. Thereby improving reliability, speed, agility and enabling our customers to achieve sustainable differential advantage over their competition.

Since it’s Inception, Elan OPD has provided a lot of cost effective, value added solutions to software product companies in their overall product management process, right from the conceptualization to development to beta testing to launch to post launch support and maintenance and promotion of the product.

Elan specializes in defining and implementing prudent offshore outsourcing strategies for software product companies enabling them to achieve sustainable differential advantage and making their business plans feasible for worldwide markets.

Elan Technologies provides flexible options to its clients to start and establish a successful relationship that helps them take maximum advantage of offshore development economics. Our offshore model is suitable to all kind of customer requirements, be it reducing the risk of developing a new product, quickly ramping up the team to handle the increased work load, round the clock working to reach the milestone quickly, assembling high-end and newer technology teams, reducing the cost of development or acquiring a complete technology partner.

Regards,

Kamal Shah